PRIVACY POLICY

GUEST CULTURE Inc. (hereinafter referred to as "our company") complies with the "Act on the Protection of Personal Information" and related government and ministerial ordinances, guidelines, etc., and has established the following personal information protection policy to ensure the appropriate handling of personal information.

1) Our basic stance on personal information

Our company understands and respects the spirit of the Personal Information Protection Act, and will comply with it. In order to protect our customers' personal information, we have appointed a personal information protection manager and will manage and use the information appropriately.

2) Personal information held by our company

We will retain your personal information submitted in the following cases:

① When using mail order
② When applying for various events, campaigns, services, etc.
③ When responding to inquiries or other requests
④ For other purposes for which you have given your prior consent

In principle, we will not collect personal information from customers without their consent.
You may also choose not to provide your personal information to us at your own discretion.
Even when we ask you to provide your personal information to us, we will clarify the purpose of collection and ask you to provide only the necessary amount of personal information.

3) Purpose of use of personal information

We will use your personal information only for the purpose of conducting our business activities.
In addition, we will use your personal information to the extent necessary for the following purposes:

① To contact you regarding transactions, etc.
② To provide and deliver products, services, etc.
③ To provide information about products, services, etc. and related services
④ To provide information regarding various events, campaigns, etc.
⑤ To request product monitoring, questionnaire surveys, etc.
⑥ For the purpose of conducting surveys and statistical analysis of marketing data
⑦ To develop and improve our products and services
⑧ To respond to inquiries and other requests
⑨ To fulfill contracts with customers and request fulfillment of those contracts

4) Provision of personal information to third parties

① Principles
As a general rule, personal information provided by customers will not be disclosed to third parties without the customer's consent. However, in order to provide services to customers, personal information may be disclosed to a limited extent necessary to subcontractors (product delivery companies, direct mail delivery services, etc.) with whom we have signed a non-disclosure agreement.

② Cases stipulated in Article 27 of the Personal Information Protection Act
・When required by law
・When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent.
・When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent.
・When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the individual's consent is likely to impede the performance of said duties.

③ If your actions violate our policies, notices, terms of use, etc.
In this case, we may disclose the information if it is deemed necessary to protect the rights or property of other customers, third parties, or our company.

5) Personal information protection measures

① We will regularly educate our employees on how to protect personal information and will manage your personal information in a strict manner.

② We will take strict security measures for all personal information we hold.

6) Outsourcing of personal data processing

When outsourcing the processing of personal data held by our company, we will select contractors who are deemed to handle personal information appropriately, conclude a confidentiality agreement with them, and provide appropriate management and supervision.

7) Response to personal information accidents, etc.

In the unlikely event that a problem such as a leak of personal information occurs at our company, we will promptly contact you and make public the facts of the matter on our website etc.

8) Continuous improvement of personal information management

We will review our personal information protection policy and management system appropriately and make continuous improvements.In addition, if there are any changes to the personal information we collect, the method of use, or the content of disclosure, we will notify you by posting the changes on our website so that you can be aware of them.

9) Contact for inquiries, corrections, suspension of use, etc.

If you wish to disclose, correct, add, or delete your personal data held by our company, or to stop its use, deletion, or provision to a third party (contractor), please contact us using the contact details below and we will guide you through the necessary procedures. In such cases, we will take the necessary measures to a reasonable extent in accordance with laws, regulations, and our company's internal regulations. In addition, if we are unable to comply with all or part of your request, we will explain the reasons.

10) Use of Cookies

We obtain website browsing history and analysis results collected by cookies from a data management platform operated by a third party, and use this information for purposes such as delivering advertisements after linking it to your personal data.

Cookies are a mechanism that stores text files such as website browsing data and input contents in your browser. We use cookies with your consent.

If you do not want to use cookies , you can disable them in your browser; however, please note that if cookies are disabled, you may not be able to use all or part of the services on our website.

◆Contact Information◆

We will respond promptly and appropriately to any complaints or inquiries regarding the handling of personal information.
For inquiries or questions regarding our handling of personal information or personal data held by us, please contact us at the address below.

Privacy Policy Manager, GUEST CULTURE Inc.
E-mail : contact@rekitee.com
Personal information management officer: Yasushi Miyazaki