LEGAL NOTICE

Company name : GUEST CULTURE Co., Ltd.

Person in charge : Yasushi Miyazaki

Address : 101-0021
Tanaka Kosan Building 5F, 3-13-9 Sotokanda, Chiyoda-ku, Tokyo

telephone number
050-5538-4143
Reception hours: 11:00-20:00
*If the reception is closed, please contact us by email.

email address
contact@rekitee.com

Home page
https://www.rekitee.com

Product selling price
Please refer to each product page.

Fees required in addition to the product price
・Shipping costs vary depending on the region.

<Shipping area / Shipping fee (tax included)>
Hokkaido / 1,240 yen
Tohoku (Aomori, Akita, Iwate, Miyagi, Yamagata, Fukushima) / 880 yen
Kanto (Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi) / 880 yen
Chubu (Niigata, Nagano, Toyama, Ishikawa, Fukui, Shizuoka, Aichi, Mie, Gifu) / 880 yen Kinki (Osaka, Kyoto, Shiga, Nara, Wakayama, Hyogo) / 940 yen Chugoku (Okayama, Hiroshima, Yamaguchi, Tottori, Shimane) / 1,040 yen Shikoku (Kagawa, Tokushima, Ehime, Kochi) / 1,040 yen Kyushu (Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima) / 1,240 yen Okinawa / 1,380 yen

*COD fees vary depending on the purchase amount.

<Purchase amount (total amount including tax of product price and shipping fee) / COD fee (including tax)>
Up to 30,000 yen / 330 yen
Up to 100,000 yen / 550 yen
Up to 200,000 yen / 880 yen
Up to 300,000 yen / 990 yen
Up to 500,000 yen / 1,430 yen

About delivery : Delivery company: Japan Post (Yu-Pack)
-Shipping timing: Your order will be shipped within 3 business days after confirmation.
*This may change depending on the product. Please check each product page for details.

Payment methods : Credit card payment, Google Pay
・PayPal
・Shop Pay
・Cash on delivery (cash)

Payment period : Credit card payment: Payment is confirmed when the product is ordered.
・Google Pay: Payment is confirmed when you order the product.
・PayPal: Payment is confirmed when you order the product.
・Shop Pay: Payment is confirmed when you order the product.
Cash on delivery: Payment is required when you receive the product.

About product cancellations, returns and exchanges
As a general rule, we do not accept cancellations of orders or returns or exchanges of products (including size exchanges) due to customer convenience.
If the product is defective, damaged, or incorrect, we will exchange it for a good product.
If there is no stock available for exchange, we will accept returns and refunds. Thank you for your understanding.
In the unlikely event that the product is defective, damaged, or incorrectly delivered, please check the return policy and contact us via the " Contact Us " page within 7 days of receiving the product. We will cover the return shipping costs.
We cannot accept returns or exchanges after 7 days from the date of arrival of the product. Please check the condition of the product immediately after it arrives.

◆Return Policy
We cannot accept returns or exchanges if the following conditions apply:
・Products for which we have not received any contact from the " Contact Us " page within 7 days of receiving the product ・Products that have been used even once or washed ・Products that have been scratched, damaged, soiled or smelly while in the customer's possession ・Products where accessories or product packaging (bags, cases, etc.) have been lost or damaged ・Products where the purchase receipt has been lost